When you buy your product on Nasal Medical you will have the choice of a number of options:
Standard Delivery Cost of €2.50 via An Post – approx 3-5 days non-tracked. All orders over €40 have free delivery.
€8 Express – 1-2 days – An Post
Tracked Shipping for orders over €40 is free.
Nasal Medical is determined to deliver the best quality products and service to all customers. As such, we provide a hassle-free 30 day money back guarantee. Up to 30 days after purchase, Nasal Medical products can be returned for a full refund. In order to receive your full refund, we can only accept unopened products. Thank you for trying Nasal medical products.
If you’re not completely satisfied with your recent Nasal Medical purchase, please contact our customer service at [email protected]. We will begin the return process as fast as possible.
We appreciate your understanding in the following matters in regards to our return policy:
All shipping fees are non-refundable on returns. On all Nasal Medical orders, shipping and handling fees will not be refunded. This applies to all free and paid shipping fees.
Nasal Medical promotional giveaways and free samples are non-refundable.
Shipping cost of unused product is non-refundable for returns. You must pay shipping costs on unused products upon return.
We will process returns as quickly as possible. However, please allow for up to a maximum of four weeks for your refund.
We cannot issue a refund for unused products not in the original packaging.
A refund will be issued to the customer in the form of the original purchase method.
All sales are final, save for returns. Once an order has been processed, we cannot honour any cancellations or exchanges.
Nasal Medical is not responsible for lost or stolen packages while in transit. We recommend that you track your package and confirm delivery. If the carrier indicates that your package has been delivered and you have not received your package, please notify the carrier with your tracking number so they can investigate.
Should you have any additional questions in regards to returns, exchanges, or cancellations, please contact us at [email protected]